• A few months ago, I went to one of the really great (and free!) digital seminars run by Precedent Communications. The main takeaway for digital progress in an organisation was to “start where you are”, which was interesting for me as one of the things I was working on at the time was creating a…

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  • With everyone on holiday over the summer, we’ve had some time at Time to Change to do a few nice UX improvements that have been on the list for a while. My favourite has been getting the site AMP ready on blogs and news stories. Working in comms, news sites amping their articles has been really useful for me.…

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  • As Time to Change is a social movement, sharing personal stories from people with experience of mental health problems is an essential part of our content strategy. A lot of these stories we commission from the general public and host on the Time to Change blog, but we’re also a big fan of amplifying user-generated…

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  • This blog is about removing redundant web content from a large site. Before I start, I should say that a much more sensible person would have got an agency to do this. At several points during the process (which I started in October) I’ve thought I was being far too stubbornly INTJ about the whole…

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  • Over a year ago now, I blogged about Samaritans Radar, a tool created by the charity that caused a lot of controversy amongst the strong mental health community on Twitter and elsewhere. I agreed with a lot of the issues people raised, though for me privacy wasn’t top of the agenda, my worry was more…

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  • Last month I blogged about how Time to Change would manage the exponential increase in server load caused by our annual marking #timetotalk day. I talked about having six plausible options for managing the load and about the decision to choose a combination of Varnish and an additional overflow server to cope with the day’s traffic. Setting…

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  • At Time to Change we generally get around 1000 visitors to the site a day. On peak days, like World Mental Health Day, this might double, but there’s enough flex in our server capacity to manage that without issue. Once a year though, the first Thursday in February, we run Time to Talk Day –…

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  • I’ve been lucky enough to inherit my job at a time when digital was expanding for Time to Change. Previously development work could be easily contained on an ad hoc basis, with emails back and forth to manage each project and few enough demands on a small team to make this possible. Since joining, that’s…

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  • A couple of months ago I had a record breaking Facebook post. It was ridiculously successful, certainly the biggest post for Time to Change, but I was at a conference a little while ago and Oxfam were talking about their biggest ever post reaching 5 million people. Ours was 8.2 million, suggesting we might have beaten them too… I’m…

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  • Every now and then, wherever I work, I have to brace myself for “could you advertise these jobs?” or “could you share this blog from the CEO?” These are both pretty routine things and shouldn’t involve setting aside half a day to argue with people on social media, but invariably they do. Charity spending, lobbying,…

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