Breast Cancer Now offers physical support courses to people living with primary and secondary breast cancer. One of these courses is Moving Forward, supporting people once they’ve finished treatment to cope with issues such as body confidence, returning to work and managing fear of recurrence. As a charity, we can’t provide this free service to…

When I first started as a product manager at Breast Cancer Care, I was aware that I had a limited window of impartiality, so I decided to use it to conduct a front-end audit of the site. I wanted to see what some of the main challenges of the role would be before I knew…

Over a year ago now, I blogged about Samaritans Radar, a tool created by the charity that caused a lot of controversy amongst the strong mental health community on Twitter and elsewhere. I agreed with a lot of the issues people raised, though for me privacy wasn’t top of the agenda, my worry was more…

A couple of months ago I had a record breaking Facebook post. It was ridiculously successful, certainly the biggest post for Time to Change, but I was at a conference a little while ago and Oxfam were talking about their biggest ever post reaching 5 million people. Ours was 8.2 million, suggesting we might have beaten them too… I’m…

Today the Samaritans launched a Twitter app designed, essentially, to help stop people in mental health crisis from slipping through the digital net. As the charity relies almost entirely on volunteers, and as suicide remains one of the UK’s biggest killers, I can certainly see why they might commission a project which monitors people’s tweets…

Today a totally ridiculous coincidence happened, which I want to document somehow since it was fun to fix and will probably never happen again. What happened When Mind launched their new website back in November 2012, we hired a keen team of digital volunteers to set about the tedious task of migrating content from one…